VA

The US Dept of Veterans Affairs has and continues to be a purchaser of QuadLife products. It just starts with a conversation between you and your provider. From there, we do handle the rest with the VA to get your devices paid for. It is best to have your provider reach out to us for a quote before they ask for a purchase order.

Private insurance/Medicaid/Medicare

While we are not currently working with these entities, you may still be eligible for reimbursement provided you follow their procedures and requirements to obtain reimbursement.

Steps to get insurance coverage for a QuadJoy

1. Establish medical necessity

The most critical part of getting insurance coverage for an assistive device is proving it is medically necessary. This means working with a healthcare provider to document your specific medical condition and how the QuadJoy is necessary to help you function. 

• Obtain a prescription: Get a written prescription from your physician or other medical professional, detailing the QuadJoy and your specific diagnosis.

• Get an evaluation: You will likely need an evaluation by a qualified professional, such as an occupational therapist, who can confirm that the QuadJoy is the appropriate and most medically necessary device for your needs. 

2. Complete the QuadJoy trial

QuadLife offers a 30-day risk-free trial of the QuadJoy kit. This is an opportunity to confirm the device works for you and to help your medical professional write the necessary report. You will pay a refundable deposit. 

3. Gather insurance-required documents

Your insurance company will need a full packet of information to process your claim. Common documents include: 

• Client information form and release of information: These forms allow QuadLife or another funding department to work on your behalf and share information with your insurance company.

• Physician's prescription: The written prescription obtained in step one.

• Letter of medical necessity: A letter from your doctor or occupational therapist that explicitly explains why the QuadJoy is necessary for your health and function.

• Equipment quote: An official quote for the device from QuadLife.

• Copies of your insurance card: Front and back copies. 

• SuperBill: We would be happy to create a SuperBill if you’ve already paid for your device, the SuperBill is basically a receipt with specific codes to help Insurance process your claim for reimbursement.

4. Submit a funding packet

Once all documents are prepared, you can either submit the funding request to your insurance company yourself or utilize a third-party funding department, if one is available. 

• DIY submission: Send all documentation to your insurance company. This method can sometimes require additional phone calls and follow-ups to secure the needed information.

5. Consider alternative funding sources

If your private insurance claim is denied or you require additional funds, other options are available.

• State vocational rehabilitation: If the QuadJoy is needed for work or school, this program is an option for coverage since their criteria is based on vocational need, not just medical necessity.

• Grants and charities: Look for grants and foundations that assist with assistive technology, especially those specific to your medical condition.

• Medicare and Medicaid: In some cases, these programs may cover the device. QuadLife can assist with the trial paperwork for these funding sources.