Repair Program

Repair disclaimer:

  • Fill out the QuadLife repair form, including the unit serial number and a brief explanation of the problem.

  • Select the type of return shipping desired.

  • Mail the QuadJoy mouse only (remove the stick ,arm, and USB cable) to:

Quad Life Corp. 
2012 N 15th St. Sheboygan WI 53081-2413

  • Include your name and return address inside the box.

  • Insure your shipment for $400.00

  • The $200.00 charge for the repair is a flat rate and will include physical damage as long as the circuit board is not damaged. If the unit is in warranty and has not been physically damaged, the $200.00 charge will be refunded.

  • If the circuit board is physically damaged or an out of warranty unit cannot be repaired the $200.00 charge can be refunded or credited toward a new unit along with a $400 credit toward its purchase (damaged unit will not be returned).