Repair Program
Repair disclaimer:
Fill out the QuadLife repair form, including the unit serial number and a brief explanation of the problem.
Select the type of return shipping desired.
Mail the QuadJoy mouse only (remove the stick ,arm, and USB cable) to:
Quad Life Corp.
2012 N 15th St. Sheboygan WI 53081-2413
Include your name and return address inside the box.
Insure your shipment for $400.00
The $200.00 charge for the repair is a flat rate and will include physical damage as long as the circuit board is not damaged. If the unit is in warranty and has not been physically damaged, the $200.00 charge will be refunded.
If the circuit board is physically damaged or an out of warranty unit cannot be repaired the $200.00 charge can be refunded or credited toward a new unit along with a $400 credit toward its purchase (damaged unit will not be returned).