All repairs are shipped back with a “Repair Kit” which contains a starter set of supplies free of charge.
Fill out the QuadLife repair form, including the unit serial number and a brief explanation of the problem.
The $230.00 charge for the repair is a flat rate and will include physical damage as long as the circuit board is not damaged. If the unit is in warranty and has not been physically damaged, the $230.00 charge will be refunded.
If the circuit board is physically damaged or an out of warranty unit cannot be repaired the $230.00 charge can be refunded or credited toward a new unit along with a $230.00 credit toward its purchase (damaged unit will not be returned).
ONCE THE REPAIR FORM IS SUBMITTED AND PAID FOR, I WILL SEND YOU A SHIPPING LABEL WITHIN 2 BUSINESS DAYS TO SEND THE QJ TO US, PLEASE ADD QUADJOY@GMAIL.COM TO YOUR EMAIL CONTACTS SO IT DOES NOT GO TO SPAM
WE PRIDE OURSELVES IN A QUICK TURN AROUND BECAUSE WE KNOW HOW VITAL THE QUADJOY IS TO YOU! MOST REPAIRS ARE DONE AND SHIPPED BACK WITHIN 24HRS.
Fill out the QuadLife repair form, including the unit serial number and a brief explanation of the problem.
The $230.00 charge for the repair is a flat rate and will include physical damage as long as the circuit board is not damaged. If the unit is in warranty and has not been physically damaged, the $230.00 charge will be refunded.
If the circuit board is physically damaged or an out of warranty unit cannot be repaired the $230.00 charge can be refunded or credited toward a new unit along with a $230.00 credit toward its purchase (damaged unit will not be returned).
ONCE THE REPAIR FORM IS SUBMITTED AND PAID FOR, I WILL SEND YOU A SHIPPING LABEL WITHIN 2 BUSINESS DAYS TO SEND THE QJ TO US, PLEASE ADD QUADJOY@GMAIL.COM TO YOUR EMAIL CONTACTS SO IT DOES NOT GO TO SPAM
WE PRIDE OURSELVES IN A QUICK TURN AROUND BECAUSE WE KNOW HOW VITAL THE QUADJOY IS TO YOU! MOST REPAIRS ARE DONE AND SHIPPED BACK WITHIN 24HRS.
All repairs are shipped back with a “Repair Kit” which contains a starter set of supplies free of charge.